Privacy Policy

Privacy and Cookie Policy

Your privacy is very important to us at Agbai, and we take every precaution to secure your personal information. "Personal information" refers to any information that could be used to determine your identify. Agbai will only collect and use your personal data in line with this Privacy Policy and the conditions of your Agbai agreements.

This Privacy Policy explains:

The type of personal information we collect

How we collect personal information

How we use cookies

How we use your personal information

Disclosure of personal information
Security of your personal information
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Additional matters relating to personal information

The Type Of Personal Information We Collect

In order to enable us to deal with your inquiries, open and operate an account or to generally provide you with our products and services and comply with laws and regulations, we may need to and/or may be required to collect, record, hold, use, disclose and store (i.e. “process”) personal information and financial information about you, including but not limited to:

personal information to establish your identity and background;
personal information that you provide when you apply for any of our products and services.

How We Collect Personal Information

We obtain personal information in various ways, including but not limited to:

when you register an account with Agbai through our website;
through your relationship with us, for example information provided by you when using our products or services, when taking part in customer surveys, competitions and promotions;
from an analysis of the way you use and manage your account with us, from the transactions you make and from the payments which are made to/from your account;
when you contact Agbai through various methods such as application forms, email, letters and telephone calls. If you contact us or we contact you using telephone, we may monitor or record the phone call for quality assurance, training and security purposes;
when we obtain any data and information from third parties;
from such other sources in respect of which you have given your consent to disclose information relating to you and/or where not otherwise restricted.

How We Use Cookies

Cookies help us give you the best experience of using our site. In this policy we use the term “cookies” to refer to cookies and other similar technologies.

Cookies are small data files that we or companies we work with may place on your computer or other device when you visit our website. They allow us to remember your actions or preferences over time.

We use cookies to collect data that helps us to:

track site usage and browsing behaviour;
allow you to log-in to your account and navigate through the website;
monitor the effectiveness of our promotions and advertising; and
mitigate risk, enhance security and help prevent fraud.

We use both session and persistent cookies. Session cookies are deleted when you close down your browser, while persistent cookies remain on your device until they expire or you delete them. Persistent cookies allow us to remember things about you when you visit our website again.

To help us monitor the effectiveness of our promotions and advertising, we may provide site usage data obtained through the use of cookies to select third-party service providers. Any data provided by us to these third parties will be non-personally identifiable.

By signing-up for an account with Agbai, or continuing to use our website, you agree to our use of cookies as set out in this policy. You may decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of Agbai’s services. For information on how to delete or reject cookies, you can consult the “help” function within your browser, or visit, where you will also find more information about cookies generally.

Disclosure Of Personal Information

As a part of providing you with our products and services, and for the management and operations of these products and services, and to comply with legal and regulatory requirements, we may be required or need to disclose information about you and your account with us to the following third parties:

companies and organisations that act as our agents, affiliates and/or professional advisers;
companies and organisations that assist us in processing or otherwise fulfilling transactions that you have requested;
law enforcement, regulatory and governmental agencies;
your advisers (including but not limited to accountants, auditors, lawyers, financial advisers or other professional advisers) where authorised by you;
any other person notified by you as authorised to give instructions or to use the accounts, facilities, products or services on your behalf.

The aforementioned third parties may in some instances be located outside of your country.

Security Of Your Personal Information

Agbai places great importance on ensuring the security of your personal information. We regularly review and implement up-to-date technical and organisational security measures when processing your personal information. Employees of Agbai are trained to handle the personal information securely and with utmost respect, failing which they may be subject to disciplinary action.
Global Company

Acceptance Of Privacy Policy

By accessing and using any of our services, you signify acceptance to the terms of this Privacy Policy. Where we require your consent to process your personal information in a manner other than as contained in this Privacy Policy, we will ask for your consent to the collection, use, and disclosure of your personal information. Agbai may provide additional “just-in-time” disclosures or additional information about the data collection, use and sharing practices of specific products and services. These notices may supplement or clarify Agbai’s privacy practices or may provide you with additional choices about how Agbai processes your data. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our services and products.

Revisions To This Privacy Policy

This Privacy Policy may be revised from time to time. If there are any material changes, Agbai will notify you (e.g. by email communication or posting a prominent notice).

Contacting Agbai In Relation To Personal Information

Should you have any query in relation to this Privacy Policy or how we handle your personal information, please email us at:

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